HIPAA Notice of Privacy Practices

We may use and disclose your PHI to process and deliver laboratory test results, to communicate with you about your results, to bill for services, and to operate the VitalDrop platform. We may also disclose PHI to your healthcare provider when you authorize us to do so.

VitalDrop maintains administrative, physical, and technical safeguards designed to protect the confidentiality and integrity of your PHI, including encryption in transit and at rest and restricted access controls.

You have the right to access and obtain a copy of your PHI, request amendments, request restrictions on certain uses and disclosures, receive an accounting of disclosures, and request confidential communications. To exercise these rights, contact VitalDrop support.

VitalDrop does not discriminate against any person on the basis of race, color, national origin, age, disability, or sex in the provision of services.

If you believe your privacy rights have been violated, you may file a complaint with VitalDrop and with the Secretary of Health and Human Services. We will not retaliate against you for filing a complaint.